الأسئلة الشائعة

Do you offer exchanges?

At this time, we do not offer exchanges.

Do you provide refunds?

We do not offer refunds on purchases.

Can I request alterations for the abayas?

We currently do not provide alteration services. All our abayas are designed as ready-to-wear (RTW) and are available as displayed on our website.

What are your delivery timelines?

Standard Delivery: 2-3 business days

Packman Rush (Dubai only): Within 2 hours

International Delivery: 3-7 business days

How do I care for my abaya?

All abayas should be dry cleaned only to preserve the fabric, structure, and color.

Do not steam or apply direct heat to the logo. Exposure to high temperatures may cause the logo to peel or lose its finish.